Skin-safe silver & 18K gold.
Expert handmade craftsmanship.
Unique natural lustre.
7-day refund & replacement.
Complete your gift with our Premium VÉNUS Gift Packaging Set, thoughtfully designed to elevate every unboxing moment.
The set includes a luxurious velvet jewelry box with matching outer sleeve, an elegant VÉNUS gift bag, and a premium jewelry polishing cloth to help keep your jewelry looking beautiful over time.
Beautifully presented and ready to gift, it adds a refined finishing touch and creates a memorable, boutique-style experience for birthdays, anniversaries, weddings, and every special occasion.
Includes:
A thoughtful upgrade that makes gifting effortless and unforgettable.
Every Vénus piece is crafted from premium sterling silver, 18K gold vermeil, solid 14K gold, natural pearls and lab-grown gemstones. All items come with a 6-month manufacturer’s warranty valid from delivery date.
This warranty covers confirmed factory defects in craftsmanship and raw material faults under normal everyday wear, including faulty clasps, loose stone settings and broken soldering joints. We will arrange repair, replacement or store credit for eligible manufacturing issues based on stock availability.Items below are not covered under warranty:
We do not provide refunds for change of mind. Unworn intact items with full original packaging & purchase receipt can apply for exchange or store credit within 7 days after delivery confirmation, subject to stock availability.
Custom, engraved items, earrings, sale goods & gift cards are final sale with no return. Submit return application via our form and wait for our email approval before sending back; customers cover all return shipping fees. Approved returns will be credited as non-refundable, non-transferable store credit only.
We also run a precious metal trade-in program for our silver & gold jewellery to get store credit (capped at 50% of original price). Contact service@venusjewelry.co.nz for support.
